Privacy Policy

1. Information We Collect

We may collect the following types of information:

2. How We Use Your Information

• Service delivery: To provide, maintain, and improve our DDoS protection services.
• Security: To detect, prevent, and mitigate malicious network traffic and cyber threats.
• Communication: To respond to your inquiries, send service notifications, and provide support.
• Billing: To process payments and manage your account.
• Legal compliance: To comply with applicable laws, regulations, and legal requests.

3. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: Trusted third-party partners who assist in operating our services (e.g., Cloudflare for edge network services, payment processors).
• Legal obligations: When required by law, subpoena, or other legal process.
• Protection of rights: To protect the rights, property, or safety of Storm-Guard.Net, our users, or the public.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), encrypted storage, access controls, and regular security audits. While we strive to use commercially acceptable means to protect your information, no method of electronic storage or transmission is 100% secure.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. Network traffic metadata used for DDoS mitigation is retained for a maximum of 30 days and then automatically purged. Account information is retained for the duration of your service and up to 90 days after account closure.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data (subject to legal obligations).
• Opt out of marketing communications at any time.

7. Cookies

Our website uses essential cookies for functionality and analytics cookies to understand how visitors interact with our site. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.